Frequently Asked Questions


Q: What is Real Estate Fiduciary Services, LLC?

A: Real Estate Fiduciary Services, LLC (REFS) is a Boston-based firm that provides independent and co-fiduciary services to institutional and high-net-worth individual investors. REFS is particularly adept at devising practical solutions to take advantage of changing economic or market conditions.

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Q: Why was REFS founded?

A: REFS believes that many investors have limited internal resources and may lack the necessary expertise to develop, implement and monitor real estate investment management strategies. REFS has the depth and breadth of industry knowledge to provide practical, relevant real estate investment and management solutions for a fraction of the cost of developing and maintaining internal staff. As real estate matures as an asset class and investor interest in real estate grows, the need for seasoned real estate oversight will be unprecedented. REFS works side-by-side with its clients to implement the strategies and processes it develops.

Many existing real estate investments are structured as joint ventures and/or limited partnership arrangements. As the number of investors participating in a transaction increases, so does the probability that investor goals and objectives will diverge over time, potentially creating conflict. REFS provides independent fiduciary services to alleviate parties-in-interest conflicts and to address other matters where the skills and perspective of an independent fiduciary are required.

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Q: Who is on the REFS senior management team?

A: The firm is led by John Baczewski, CPA. As president of REFS, Baczewski brings more than 20 years of experience in institutional real estate investment, finance, management and monitoring along with 10 years of Big Four public accounting experience. Incorporating a modern business platform and REFS' extensive network of real estate investment experts, the firm assembles a seasoned industry team with specialized skill sets to provide each client with tailored services.

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Q: What are REFS' primary lines of service?

A: REFS assists institutional and high-net-worth individual investors on an independent or co-fiduciary basis. REFS independent fiduciary services include sales transaction management to resolve parties-in-interest conflicts, transition management and due diligence services. REFS’ co-fiduciary services focus primarily on asset management. Services are offered on both an episodic and on-going basis.

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Q: Could you please describe those services in detail?

A:

    Independent Fiduciary Services – Independent fiduciary services are provided to alleviate parties-in-interest conflicts and to address other matters — such as transitioning from one manager to another, selling of assets in one fund to another under the same management, or providing acquisition due diligence services — where the skills and perspective of an independent fiduciary are required.

    Co-Fiduciary Services – REFS provides tailored asset management support when a client may need seasoned senior people to focus on circumstances in need of “fresh eyes” and/or otherwise desire to augment internal resources. REFS is particularly adept at devising practical solutions to take advantage of changing economic or market conditions. REFS’ also has the ability to act as the “in-house” dedicated real estate team for smaller funds, those new to real estate or simply for those needing a change in fund management. REFS can handle many aspects of portfolio management, including implementing investment strategies, as well as managing and monitoring the acquired assets and overseeing their eventual disposition.

Whether providing one-time or on-going co-fiduciary services, REFS always works alongside the client and assumes an active role in the decision-making process.

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Q: What is a fiduciary?

A: According to the Employee Retirement Income Security Act of 1974 (ERISA), a fiduciary exercises discretionary control or authority over plan management or plan assets and is subject to fiduciary responsibilities. Plan fiduciaries include plan trustees, plan administrators and members of a plan's investment committee.

The primary responsibility of fiduciaries is to run the plan solely in the interest of participants and beneficiaries and for the exclusive purpose of providing benefits and paying plan expenses. Fiduciaries must act prudently and must diversify the plan's investments in order to minimize the risk of large losses. In addition, they must follow the terms of plan documents to the extent that the plan terms are consistent with ERISA. They also must avoid conflicts of interest; in other words, they may not engage in transactions on behalf of the plan that benefit parties related to the plan, such as other fiduciaries, services providers or the plan sponsor.

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Q: Why are these services needed in the market?

A: Real estate investment, like many other investment activities, is specialized and requires a level of industry knowledge, skill and experience that many entities desiring real estate investment portfolios do not always maintain internally. The REFS team has the in-depth knowledge, skills and market experience to provide institutional and individual investors with independent fiduciary and co-fiduciary services to ensure that their interests are protected and their real estate investment objectives are being met.

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Q: What sets REFS apart in the market?

A: REFS focuses on independent and co-fiduciary matters and has access to deep expertise in all elements of real estate investment and management activities. All services are tailored specifically to each client and its individual needs. REFS is more than an advisory consultant – it is a hands-on investment partner that actively works alongside its clients to successfully execute their investment strategies.

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Q: Who are REFS prototype clients?

A: The firm services institutional and individual investors. Institutional clients may include public and private defined benefit plans, Taft-Hartley Funds, insurance companies, endowments, foundations and real estate investment trusts. Individual clients may include high-net-worth individuals, estates and trusts, among others.

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Q: What advantages does a client get from REFS?

A: REFS believes that it is the people on the team that make all the difference and utilizes its extensive network of real estate investment experts to assemble a seasoned team with specialized skill sets to provide each client with tailored services. By creating a dynamic team of individuals with complementary capabilities, each project is managed by professionals with the most appropriate skills required to deliver the best results.

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